NVCI Skills for Handling Meltdowns
NVCI stands for Non-Violent Crisis Intervention, and it consists of various intervention techniques for aggressive, threatening, or violent behaviors. The techniques focus on maintaining the safety of everyone involved while being supportive and respectful of the individual.
This post will explain several valuable non-violent crisis intervention (NVCI) skills that may help you deal with your child’s meltdowns or outbursts. However, it is not a substitution for a certified NVCI course. If you frequently deal with meltdowns involving aggressive and violent behaviors you should consider professional NVCI training. You can find training in your area here.
The Escalation Cycle
The escalation cycle is how I refer to the various stages of arousal or emotional state that your child progresses through when they are having a meltdown.
You can learn more about each stage of the escalation cycle, including what types of behavior to expect at each stage as well as additional strategies you can use that are not part of the NVCI program by reading: The Ultimate Guide to Preventing Meltdowns.
There are six key NVCI techniques covered in this article. You can refer to this chart as a quick guide to remember what techniques work best during each stage of the escalation cycle.
When to use: Trigger, Agitation
When your child is upset they may have questions that, although they may sound trivial to you, are legitimate questions to your child. Rather than shutting down their questions with abrupt answers like “because I said so”, practice reflective listening.
- Let your child talk, and focus on what they are saying
- Focus on your child’s emotions – based on their tone of voice, body language, etc.
- Restate the question to confirm you know what they are asking
- Give a short and concise answer. Remain respectful, supportive, and empathetic as you address their concerns.
Handling Backtalk and Attitude
When to use: Trigger, Agitation
Backtalk is usually used by a child to express their anger about a situation and maybe even to entice you to become angry too.
- Be aware of your own facial expressions, posture, and tone of voice. You must remain calm and do not react in any way. Make sure you don’t cross your arms. – Avoid afflictions that indicate frustration, impatience, and condescension.
- Keep a distance of at least 3 feet from your child. Everyone’s personal space varies and can increase when agitated, this distance ensures you aren’t entering their personal space.
- Talk slowly and civilly
- Explain what the expected behavior is. Saying “stop that” is not enough. You must explain expected behavior in a way your child understands.
- Redirect back to the topic you were addressing
Offering Choices for Refusal
When to use: Agitation, early acceleration
Your child may refuse to comply with a demand, and challenge your control of a situation by physically and verbally refusing a demand. Example: You ask your child to “Clean your room” and they respond with “I’m not!”
- Give your child two clear choices that are reasonable and appropriate.
- Explain the consequences/outcome of each of those choices
Example: You can clean your room, or you can go to bed early. You decide.
Remove The Audience
When to use: Acceleration, Agitation, Peak, Deceleration
Behavior may escalate faster when there is an audience. This is not because your child is seeking attention or to “put on a show” – but because having other bystanders increase anxiety responses and may feel threatening to your child.
- Either remove the audience or remove your child. If your child is too non-complaint in their current state then removing the audience is the best choice. This means having siblings, family members, friends, etc move into another room while you manage the situation.
- If behavior often escalates to violence or the current situation is particularly hostile, have someone close by (but out of your child’s sight) who is ready to help.
- Increase the distance between you and your child. Stay aware of your body language and tone of voice.
- Restate choices
Non-Physical Skills for Outbursts
When to use: Acceleration, Peak, De-escalation
Outbursts can be both verbal and physical. They can include screaming, yelling, crying, kicking, throwing, hitting, spitting, etc. This type of behavior occurs when your child is no longer in control of their behavior- during the acceleration period through to the post-crisis depletion part of a meltdown.
If the outburst is verbal only:
- Keep space between you and your child
- Allow them to “vent”
- Don’t attempt to communicate with your child at all
- Wait for the meltdown to naturally progress
If the outburst is physical:
- Remove bystanders and yourself from the room.
- Stay close by, preferably where you can still visually monitor your child and wait for the meltdown to progress naturally so you can ensure their safety.
- If at any time your child begins to display dangerous, self-injurious, or destructive behavior, you will need to use additional interventions.
When to use: All stages
This is the single most important strategy to remember. Using this strategy is necessary in order to implement all the other techniques discussed in this post. Without rational
Rational detachment is the ability to stay in control of your own behavior and not take your child’s acting out or meltdown personally.
There’smany factors you can’t control during a meltdown but you can control your own behavior.
- Rational Detachment is required to avoid overreacting or responding inappropriately.
- Have a positive stress outlet for diffusing your self after a meltdown. Know your personal warning cues that the situation is becoming too overwhelming for you.
Choosing the Right Language
As you implement these NVCI techniques and navigate through meltdowns or challenging behavior, it’s important to choose the right language. Giving consideration to how you say something can positively impact how your child responds.